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Moved groups, lost forum posts

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  • 7 Replies
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  • Postedover 1 year ago
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Moved groups, lost forum posts

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Cheryl M
Posted by
on Fri, May 18 2012 8:28 PM

Hi,

I'm using 5.6, and I moved a few groups and have subsequently lost all the forum posts from before the move. The groups were moved from a main page into a subgroup.

Please help! All the links are leading to a "Not found" page.

Thanks,

Cheryl
Verified Answer
  • Michael Monteleone
    Posted by
    on Fri, May 18 2012 10:06 PM
    Verified Answer
    Verified by

    Hi Cheryl --

    Have you checked to see if the forum threads referred to by the links still exist when you navigate to the moved group's forum directly?  Changing a group's parent group *does* change the URLs of posts made in that group, so links directly to those URLs might appear to be missing, but the posts should not be deleted.  

    If necessary, it should be possible with other server-side tools to support rewriting URLs requesting the original locations to their new locations.
  • Alex Crome
    Posted by
    on Tue, May 22 2012 8:55 AM
    Verified Answer
    Verified by
    RepareNodeHierarchy.sql

    Can you run the attached SQL script against your database?  Instructions on how to interpret the results are given in the comments at the top of the script.  This will verify if you have any permission mismatches between the Group hierarchy and the permission node hierarchy.  I've seen this cause such issues with content seeming to disappear after moving an entire application or group.
All Replies
  • Cheryl M
    Posted by
    on Fri, May 18 2012 8:56 PM

    I should also note, not all forum posts are missing, it seems to be between a certain date (still trying to figure out the range).
  • Michael Monteleone
    Posted by
    on Fri, May 18 2012 10:06 PM
    Verified Answer
    Verified by

    Hi Cheryl --

    Have you checked to see if the forum threads referred to by the links still exist when you navigate to the moved group's forum directly?  Changing a group's parent group *does* change the URLs of posts made in that group, so links directly to those URLs might appear to be missing, but the posts should not be deleted.  

    If necessary, it should be possible with other server-side tools to support rewriting URLs requesting the original locations to their new locations.
  • Alex Crome
    Posted by
    on Tue, May 22 2012 8:55 AM
    Verified Answer
    Verified by
    RepareNodeHierarchy.sql

    Can you run the attached SQL script against your database?  Instructions on how to interpret the results are given in the comments at the top of the script.  This will verify if you have any permission mismatches between the Group hierarchy and the permission node hierarchy.  I've seen this cause such issues with content seeming to disappear after moving an entire application or group.
  • Cheryl M
    Posted by
    on Tue, May 22 2012 3:27 PM

    Thanks Michael and Alex.

    Alex, I'm not sure how to do what you've requested, and we don't have a proper IT person over here. Is it possible to have Telligent support help out with this?

    Thanks,

    Cheryl
  • Cheryl M
    Posted by
    on Tue, May 22 2012 6:55 PM

    Michael, as you suggested, the posts are still in the forums (phew!), so I won't  worry too much about the links in the activity stream not working, as we're hoping to remove those and just have the list of forum posts going forward.

    That brings me to a new question -- is there any way to remove the "Home" tab on a group? I'd like people to go straight into the forums (only for certain groups, which do not have any other applications associated with them except the forums). I know I can remove the Application Navigation widget, but then I lose the "New Post" button. Is there any way around this? For some reason, our Quick Post widget does not include Forums in it, so I need a workaround until I can get that part sorted out.

    Cheers,

    Cheryl
  • Cheryl M
    Posted by
    on Mon, May 28 2012 4:50 PM

    Any help would be great....
  • Dan Hounshell
    Posted by
    on Tue, May 29 2012 5:11 PM

    There seems to be no configuration options for that widget. It looks like you would have to either modify the Group - Application Navigation widget or create a copy of that widget and modify it to work as you'd like.