Handle ellipses and apostrophes in email subject

Handle ellipses and apostrophes in email subject

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Our email template for a new forum thread reply is not exactly handling an ellipsis or apostrophes in the subject. Our template has:

From: $helpers.FormatFromAutomated()
To: $user.Email
Subject: $post.User.DisplayName replied to $post.Subject

Here's an example of an email we got this is a little weird:

Subject: John Doe replied to My experience…it’s changed me

If there anyway to fix this?

All Replies
  • Just wanted to see if anyone can help with this...

  • Hi Mark,

    I am assuming your Displayname contains apostrophes and ellipsis? Can you provide an example your Displayname / forum post content that causes this?

    Thanks

    Adam