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Email Notification on Wiki

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  • 8 Replies
  • 5 Subscribers
  • Postedover 2 years ago
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Email Notification on Wiki

This question has suggested answer(s)
Philip
Posted by
on Tue, Mar 15 2011 9:17 PM

Please I need to know if email notification is enabled under wiki. When a comment is posted under Wiki, are you meant to receive email notification when you subscribe to the wiki page. If this feature is not enabled, is it possible to make an exception for it. Our users always post comment on the wiki page but never received email notification about the post, even though they are all subscribed to the wiki page. Screen shot below


Thanks
Verified Answer
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:16 PM

    I don't believe notifications work for wiki page comments. I have found comments weeks after they were posted and never received an email notification.

  • Philip
    Posted by
    on Wed, Mar 16 2011 4:36 PM

    Thanks Erin. Is it possible for us to add this feature?
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:39 PM

    Honestly, I don't know. I haven't found a way to via the control panel. Have you submitted a support ticket?

  • Philip
    Posted by
    on Wed, Mar 16 2011 4:41 PM

    I was hoping to get an answer from the forum here.
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:46 PM

    I'm sorry I can't be of more help. :-(  I have a few postings up here on the forum awaiting replies. I find that if you need an answer right away its best to submit a call ticket.

  • Zac Elsik
    Posted by
    on Wed, Mar 16 2011 4:56 PM

    Hi Phillsng,

    Unfortunately subscribing to a Wiki does not allow you to receive email notifications for comments. At this time there is no such feature. Subscribing to a wiki will only send you email notifications if the wiki is edited/updated.

    Hope that answers your question.
  • Adam Seabridge
    Posted by
    on Wed, Mar 16 2011 5:02 PM
    Suggested Answer

    Phillsng,

    I will try and help you further with this when I have time but basically I think you would need to do the following to get this to work:

    1) create a csmodule that monitors the new post event (of type comment) and check they are on an application of type wiki in the code also.

    2) add a custom email provider class that will create a new email (it will use the template below).

    3) create a new email template in the /Languages/Resources/En-us/Email/ folder with the contents of your notification email.

    This should then check for new comments in wikis every time one is made and then send an email to whoever you specify.

    Hope this helps.

    Adam
  • Philip
    Posted by
    on Wed, Mar 16 2011 5:39 PM

    Thank Y'all for your response. I appreciate.
All Replies
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:16 PM

    I don't believe notifications work for wiki page comments. I have found comments weeks after they were posted and never received an email notification.

  • Philip
    Posted by
    on Wed, Mar 16 2011 4:36 PM

    Thanks Erin. Is it possible for us to add this feature?
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:39 PM

    Honestly, I don't know. I haven't found a way to via the control panel. Have you submitted a support ticket?

  • Philip
    Posted by
    on Wed, Mar 16 2011 4:41 PM

    I was hoping to get an answer from the forum here.
  • Erin
    Posted by
    on Wed, Mar 16 2011 4:46 PM

    I'm sorry I can't be of more help. :-(  I have a few postings up here on the forum awaiting replies. I find that if you need an answer right away its best to submit a call ticket.

  • Zac Elsik
    Posted by
    on Wed, Mar 16 2011 4:56 PM

    Hi Phillsng,

    Unfortunately subscribing to a Wiki does not allow you to receive email notifications for comments. At this time there is no such feature. Subscribing to a wiki will only send you email notifications if the wiki is edited/updated.

    Hope that answers your question.
  • Adam Seabridge
    Posted by
    on Wed, Mar 16 2011 5:02 PM
    Suggested Answer

    Phillsng,

    I will try and help you further with this when I have time but basically I think you would need to do the following to get this to work:

    1) create a csmodule that monitors the new post event (of type comment) and check they are on an application of type wiki in the code also.

    2) add a custom email provider class that will create a new email (it will use the template below).

    3) create a new email template in the /Languages/Resources/En-us/Email/ folder with the contents of your notification email.

    This should then check for new comments in wikis every time one is made and then send an email to whoever you specify.

    Hope this helps.

    Adam
  • Philip
    Posted by
    on Wed, Mar 16 2011 5:39 PM

    Thank Y'all for your response. I appreciate.