Telligent Community 7 as a virtual application causes problems

Howdy,

I'm not able to reproduce the problem and I'm not aware of any issues with Telligent Community being an application under a site.  Just to double check, you created an application and not a virtual directory, right?  I created an application under a site and pointed it to my 7.0 install.  From there I can join the site, create an api key, and log out.

1. When you sign out, you should end up on the /logout.aspx page but you should be signed out.  Are you seeing yourself still signed in?  The logout page does an ajax call to refresh its contents after you sign out so the contents should end up with a "Sign in" link and a "Return home" link.

2. I'm really not sure about this one, I don't know what would prevent an API key from being generated.  I'm curious to know what you're using the key for.  Are you planning to make REST calls from an external application as that user?  In 7.0, when making REST calls in the context of the site, no API key is needed, the platform fills in the necessary information automatically.

Let me know what you find out!

Blake

Thanks for your response Blake,

To be more specific, here is how I set up my environment.

In the screen shot, I have two websites, SimpleWeb and TelliengetCommunity7. SimpleWeb is running TC7 as a virtual application while TelligentCommunity7 is running it without a virtual application.

For SimpleWeb, I created a skeleton web site that has only one page and i have the host entries in my host file (127.0.0.1 simpleweb.com, 127.0.01 www.simpleweb.com). Also, I installed TC7 using  this link http://telligent.com/support/telligent_evolution_platform/community/w/community7/24664.install-telligent-community.aspx

For the problem 1, I enabled the javascript debugger in IE today and was able to get the extra information.

If I did not enable javascript debugging options in IE, Sign out page just hangs without telling me anything.

Also, I was not able to update my profile and it says "An error occurred while saving. Please review your changes and try again".

However, I was able to create a new user and new group so I think those problems are happening on the specific area.

For the problem 2: Yes, we are planning to call REST API from the external application so I need to create the API KEY that has Admin permission.

If you look at the screen shot below, I was able to create a API Key, admin4 if it was not in a virtual application; however, if it is in a virtual application, I could not create a new API KEY.  In that case, nothing happens if I click "Generate" button.

To summerize it, I have no problem with TC7 if it is the own web site (TelligentCommuinty7 in my setup). But, within a virtual application, some functionalities are not working.

Actually, we should finish this probject ASAP, but we are stuck with those problem.

Please let me know if you need any information from me to investigate the problem.

Thanks

Thanks for the details, I'll do some research.  In the meantime, have you tried clearing your cookies?

One other thing to consider is that the web.config of the SimpleWeb site may be conflicting with the Telligent Community web.config.

If neither of those suggestions work, can you send me a fiddler trace reproducing both issues using the virtual application?

Hi Blake,

I always clear browser cache and cookies when I switch between those two sites.  Also the reason, I created SimpleWeb was I had those problem with our production site and I also thought it might be conflicting with the TC web.config. To narrow down the problem, I already commented out the elements that could be conflicting with TC web.config.

This is what I have in web.config in simpleweb

<?xml version="1.0"?>

<!--
  For more information on how to configure your ASP.NET application, please visit
  http://go.microsoft.com/fwlink/?LinkId=169433
  -->

<configuration>
  <!--<connectionStrings>
    <add name="ApplicationServices"
         connectionString="data source=.\SQLEXPRESS;Integrated Security=SSPI;AttachDBFilename=|DataDirectory|\aspnetdb.mdf;User Instance=true"
         providerName="System.Data.SqlClient" />
  </connectionStrings>-->

  <system.web>
    <compilation debug="true" targetFramework="4.0" />

    <!--<authentication mode="Forms">
      <forms loginUrl="~/Account/Login.aspx" timeout="2880" />
    </authentication>-->

    <!--<membership>
      <providers>
        <clear/>
        <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="ApplicationServices"
             enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="false" requiresUniqueEmail="false"
             maxInvalidPasswordAttempts="5" minRequiredPasswordLength="6" minRequiredNonalphanumericCharacters="0" passwordAttemptWindow="10"
             applicationName="/" />
      </providers>
    </membership>

    <profile>
      <providers>
        <clear/>
        <add name="AspNetSqlProfileProvider" type="System.Web.Profile.SqlProfileProvider" connectionStringName="ApplicationServices" applicationName="/"/>
      </providers>
    </profile>

    <roleManager enabled="false">
      <providers>
        <clear/>
        <add name="AspNetSqlRoleProvider" type="System.Web.Security.SqlRoleProvider" connectionStringName="ApplicationServices" applicationName="/" />
        <add name="AspNetWindowsTokenRoleProvider" type="System.Web.Security.WindowsTokenRoleProvider" applicationName="/" />
      </providers>
    </roleManager>-->

  </system.web>

  <system.webServer>
     <modules runAllManagedModulesForAllRequests="true"/>
  </system.webServer>
</configuration>

Unfortuntely, I already tried your suggestions, but none of them worked.

I will try to grab a fiddler trace.

Thanks

They didn't come through on the email, you might try zipping it and attaching it via the website.

I sent you a message on how to send me the trace.

Glad to hear.  Thanks for the feedback, I updated the install document to call out using a lowercase application name.