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  • Wiki Page: Install or delete a license

    In this Article Install a new license Delete an expired license Related information Install a new license Once you have received your license file from Telligent Support: Save the license file locally or to a networked drive. Navigate to Control Panel Dashboard > System Administration...
  • Wiki Page: Configure the Media Gallery - File List widget

    Description In Telligent Community 5.5 , this and all other browse or list widgets became allowed for group owners. Purpose Displays the list of files within the media gallery, including the number of times each file has been downloaded. Users are provided various sortable options and an RSS syndication...
  • Wiki Page: Faceted search

    In this Article Example search Search result filtering Drilling down to post information FAQ about forum search results In Telligent Community 6.0, search has gained a powerful new faceting feature. This feature allows you to narrow your search results by place, group, author, and date in addition...
  • Wiki Page: Differences between blog posts and blog pages

    Blog posts are listed by date in blog lists and feeds, and they display on the blog home page. When you create a blog post, the content's creation date is shown in the post URL. Blog pages support the same options as blog posts, but names of pages do not display on a blog's home page. If you...
  • Wiki Page: How to: View basic blog usage

    In this Article Basic blog metrics How to filter blogs Graphical view of posts per-month View blog comments Telligent Community provides some basic reporting on blog posts, comments, and view with both graphical and tabular data. For more advanced reports, we recommend Telligent Analytics . Basic...
  • Wiki Page: Add a user account

    If you are using internal Forms Authentication for your community (i.e., not integrating with another application that will handle authentication), you can easily create new users through the Control Panel Dashboard. Be sure to configure your membership rules (including username and password minimum...
  • Wiki Page: Change a user's display settings

    In Telligent Community 6.0, it is no longer optional to display user avatars. The Sort posts option has been removed from the Site options tab. By default, all user accounts are created with default display properties that they can change directly on the site or you can change via the Control Panel...
  • Wiki Page: Modify a user's profile content

    As an administrator, you can view and change key components of any user's profile. Use caution when making changes to user's profile information since this is visible to all members of your community. To modify a user's profile content: Navigate to Control Panel Dashboard > System...
  • Wiki Page: Search for a user in Control Panel

    To find a particular user to manage on the Control Panel: Navigate to the Control Panel Dashboard > System Administration > Membership Administration > Members and Roles > Manage Users page: Enter your search criteria in the Search field. You can use * and % characters as wild...
  • Wiki Page: Change the source of latest announcements

    In the right sidebar of the Control Panel, we've included an announcement area that displays the latest blog posts from our product support community, providing you with up-to-date information on the happenings with Telligent products and services. You can change this section to include custom...
  • Wiki Page: Join post threads

    You may find that a topic has generated multiple posts in your forum. You can centralize the data from all of the posts by merging all of the threads into one post. You can also separate the merged posts at a later time if needed. To merge post threads: Open the post that you want to join in...
  • Wiki Page: Community Setup Guide

    When you set up your Telligent community, you need to ensure that its structure matches the needs of the members and can provide you with the information you need to understand usage and performance. Before you walk through these steps to configure your community, you must first install Telligent Community...
  • Wiki Page: Thread type - question and answer (Q&A )

    Forum threads that are of the question and answer (Q&A) type are very useful for the portion of your community providing support to community members who have questions. We make it easy to know whether or not questions have been answered. A Q&A thread can be in one of three states: Verified...
  • Wiki Page: Manage media gallery files

    Files management allows you to bulk upload files to the media gallery, as well as edit, delete, unpublish and publish existing files. To manage a media gallery: Navigate to Control Panel Dashboard > Manage My Media Galleries > [gallery name] > Manage > Files . If you have...
  • Wiki Page: Replacement tokens

    $user $name $email $to $body $appTitle $forgottenpasswordurl $url $reason $recipient $message $reply $reply.Body $reply.Author.Equals($recipient) $reply.Author.DisplayName $replies $group $conversation $group.Name $message.Author $message.Author...
  • Wiki Page: Configure the Blog - Browse Blogs widget

    Description In Telligent Community 5.6 , the following improvements were made: Search results began being displayed in last post search order. Search field showed, regardless of number of results returned. Configuration options became clearer. Height began to have minimum and maximum values...
  • Wiki Page: Configure the Blog - Post List widget

    Description In Telligent Community 5.6 : "By" field was not displayed if author wasn't displayed. Tab filter controls from Evolution2 theme were added to Fiji. Words were made to break properly and not overflow. Height was given minimum and maximum values. In Telligent Community...
  • Wiki Page: Configure the Friendship List widget

    Description In Telligent Community 5.5 , this and all other browse or list widgets became allowed for group owners. When you placed this widget on a page, it began defaulting to the accessing user (typically your own login ID). Purpose Displays lists of your confirmed friends; friendship requests...
  • Wiki Page: Configure the Media Gallery - Browse Media Galleries widget

    Application name sort order Description Purpose Displays a browse control that lists all the file galleries on the Web site. You can navigate to the gallery by clicking on the media gallery title. Limitations This widget does not show the search box if it returns three or fewer results...
  • Wiki Page: Configure the Media Gallery - File Details widget

    Description Purpose Displays details related to the file, including file author, post date, number of times the file has been downloaded, file size, and the number of times it has been viewed. Where it works This widget works on media post pages. Configuration Enable the widget Navigate...
  • Wiki Page: Configure the User Banned widget

    Description Purpose The User Banned widget displays a message to a user explaining that he/she has been banned from the site for a certain reason, and until a certain date. Limitation This page and widget only displays to a user if he/she has been banned. Where it works This widget works...
  • Wiki Page: Customize profile fields

    In this Article Profile fields Add a custom profile field Change an existing profile field Delete a profile field Add a custom profile field to a user profile Profile field groups Add a custom profile field group Change an existing profile field group Delete a profile field group Related information...
  • Wiki Page: Troubleshoot search errors

    In this Article Solr is unresponsive OutOfMemory error Troubleshooting Troubleshoot a Tomcat installation Troubleshoot an installation of multiple Solr instances If you are seeing search-related errors, this document can help you troubleshoot the problems and ensure that search is running effectively...
  • Wiki Page: Telligent Community search

    Telligent Community 6.0 features faceted search - a powerful capability that allows you to narrow your search results by place, group, author, and date in addition to the previously existing drill-downs for relevancy, recency, rating, and alphabetical order. Telligent Community 6.0 requires search...
  • Wiki Page: Manage blog comments

    You can manage comments made by community members on blog posts within a blog, including reviewing unapproved comments, deleting and/or editing existing comments. To manage blog comments: Click the name of the blog in the Blog list. Click Edit blog settings in the Options panel. ...