Telligent Community supports a Mail Gateway which allows community members to receive forum post email notifications via email and to reply to forum posts directly in the email program.

To configure a Mail Gateway mailbox:

  1. Navigate to Control Panel Dashboard > System Administration > Site Administration > Site Configuration > Setup > Email Settings.

  2. Under the General heading, locate Enable Email and select Yes.

    (Note: This is also part of setting up email properties and installing the Mail Gateway, so the option might already be enabled.)

  3. Under the Mail Gateway General heading, locate Enable Mail Gateway and select Yes.

    (Note: This is also part of setting up email properties and installing the Mail Gateway, so the option might already be enabled.)

  4. In the Incoming Mail Accounts section at the bottom of the Email Settings page, click Add New Mailbox.

    A mailbox setup dialog window appears.

  5. Specify the following mailbox properties and options:

    • Host Name - Mail server host name.

    • User Name - Username to access the mailbox.

    • Password - Password to access the mailbox.

    • Mailbox Type - Telligent Community supports the following mailbox types:

      • POP3

      • IMAP

      • POP3 - SSL

      • IMAP - SSL

    • Select or deselect the Use APOP Authentication check box - Use Authenticated POP3 (Post Office Protocol3) to retrieve email.

    • Select the Enabled check box - Enables the mail gateway mailbox.

  6. Click Save to apply the settings.