In Telligent Community Mobile 2.0, the Q&A check box is preselected for replies when Q&A is the forum's default type.
In Telligent Community Mobile, you can participate fully in forums.
Ask a question or start a discussion
- Navigate to the group (place) where you wish to participate.
- Click My Apps. Click View More, if necessary, to page to the forum where you want to post.
- Click the desired application.
The application opens.
- Click Post
. The Create Post window appears.
- Enter a post subject and body.
- If you desire to make this post a question, select the This is a question check box. The Q&A check box will be checked by default if this is the forum's default type. Otherwise, it will default to a discussion post.
- Click Post. The post appears in the forum. (Notice that in this case, the item was posted as a question, so the red orb means it has not been answered.)
Post an answer
- Navigate to the post where you wish to respond.
- Click Reply. The reply screen appears.
- Enter your response in the Reply field.
- Click Post. The reply appears under the post.
Post a suggested answer
- Navigate to the post where you wish to respond.
- Click Reply.
- In the Reply field, enter your response.
- Select the Suggest as answer check box.
- Click Post. The response appears under the post. Note that it has a yellow check mark and the note that the thread has a suggested answer.
Mark an answer as verified
- Navigate to your original thread. If the thread has suggested answers, this information will display under the post, and you will see links for verifying or unmarking answers.
- Locate the answer you want to verify, and click Verify as Answer.
The screen changes to show that the question has a verified answer.
Unmark a suggested or verified answer
- Navigate to your original thread. If the thread has suggested answers, this information will display under the post, and you will see links for verifying or unmarking answers.
- Locate the answer you want to verify, and click Unmark as Answer.
The screen changes to show that the question is no longer verified. Notice that the yellow "suggested answer" check mark is also removed.
View suggested or verified answers
When you view a question in a forum, the list of replies appears.
- A yellow check mark in the upper-right corner of a post indicates that it is a suggested answer.
- A green check mark in the upper-right corner of a post indicates that it is a verified answer.
When an answer is marked as verified, other suggested answers do not lose their yellow check marks.