Spam can range from an irritation to threat when it's introduced into your community. Telligent Evolution makes tools available to help you manage and prevent spam in your community and suggests that you create a business practice to deal with spam.
While we make diligent effort to catch or prevent spam from the vantage point of our platform, Telligent cannot be held responsible for issues that may occur on networks due to spam-induced or related problems; responsibility for community health and maintenance ultimately rests with your organization's community managers and support team.
Telligent Evolution contains several out-of-the-box tools for dealing with spam. These tools include:
Akismet should be one of your first lines of defense against spam. Akismet is built around blocking spam, and this is an expert tool for identifying spam.
You can customize our tools' spam rules that initiate action. For example, you might:
You should create a business process for spam that incorporates your organization's spam practices and responsibilities. The process should at a minimum include the following decisions and action plans:
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