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In Telligent Community 6.0, commenting out a job in the Telligent Job Scheduler does not prevent the task from running. Instead, the schedule for a job should be changed or set so far in the future as to be inapplicable.

To effectively change the schedule of a job or stop one from running, follow the appropriate procedure.

Changing when  job is executed by editing the tasks.config file

If you want to change a job such as EmailDigestDailyJob or EmailDigestWeeklyJob (the two jobs controlling Email Digest) from running at their default times, perform the following steps.

  1. Navigate to the tasks.config file from the Job Scheduler directory.
  2. Open this file in an editor such as Notepad.
  3. Adjust the job as desired by changing its CRON expression.

    For example,
    To change the EmailDigestDailyJob from running at midnight, you could change it to another time such as 8:00 a.m. by editing the CRON expression for the job to say
    0 0 8 * * ? *
    You could make the EmailDigestWeeklyJob run on Friday at noon rather than at midnight on Sunday by changing the CRON expression in the job to

    0 0 12 ? * FRI
    Note: Times are based to the server running the jobs timezone. Scheduling the job for 8 a.m. will cause it to run at 8 a.m. based on the server's time.

Preventing a job from running by editing the tasks.config file

  1. Navigate to the tasks.config file from the Job Scheduler directory.
  2. Open this file in an editor such as Notepad.
  3. Adjust the job as desired by changing its CRON expression.

    For example,
    0 0 0 1 1 ? 2075
    will schedule a job to run in the year 2075, preventing it from running until then.

    It's recommended that you leave a comment in the tasks.config file to explain any change you make to the schedule. It's also recommended that you log the previous schedule in case the job needs to be run again.

  4. Restart the job scheduler.

Restarting Telligent Job Scheduler

  1. In Windows, navigate to Start > Run.
  2. In the text box, type services.msc and press Enter. The services window appears.

  3. In the Name column,locate Telligent Job Scheduler.
  4. Right-click the job and select Restart.

Troubleshooting Job Scheduler

Email digests are scheduled by the EmailDigestDailyJob and EmailDigestWeeklyJob. Verify the jobs are set to run. 

If after making a change to the email digest template emails are not being sent, check the exceptions report in the Control Panel.  Filter to the "Email unable to send" exception type to remove any unrelated exceptions.