You can now synchronize the pace of your brand's communication with the demands of your community by delivering community content to your customers wherever they are, at any time with Telligent Community Mobile.

With mobility, you enable:

Rich interaction

  • Status messages. Keep working teams up to speed and generate product awareness in an instant with fast, one-click updates to status messages.
  • Questions and discussions. Ask questions, start a discussion, review all suggested and verified answers. If you are allowed via permissions granted you by the community manager, you can even verify a reply as answering the question.
  • Relationship management. Cultivate relationships and broaden your company's social network by leveraging searchable user profiles that link coworkers, peers, and friends directly to their community activity. Friend a community member by clicking his/her name in the activity or people list. Also view pending requests of people who want to friend you, and accept or reject those requests.

Full micro-community exploration

  • Connect work teams and customers around the world in one central place to capture important ideas and deliver superior service on the go.
  • View and easily navigate to any micro-community or group within the broader community. From within the each group, you can now view members, access applications, view group-specific activity, and easily navigate to sub-groups.

Compelling user experience

  • Enhance the experience of mobile users with an intuitive interface that unites familiar community guides such as search, tabs, and vertical scrolling with modern touch-screen navigation.
  • Improve customer engagement and employee connectivity with real-time replies and comments that speeds communication and eliminates the delay of waiting for your community pages to refresh.
  • You don't have to be a developer to create a unique experience in your mobile site. Change your splash page using easy HTML. Rename tabs using a few clicks. Even create entirely new tabs and views with simple configuration file changes.
  • Ensure your customers have a consistent brand experience no matter where they are by customizing the mobile interface to meet the exact design specifications for your company.
  • Expand your network and your business by supporting all of the latest innovations in touch-screen devices using platform technology that enables mobile operating system independence.

This guide contains the following sections: