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'Group Not Found' error when renaming a Group (Telligent Enterprise 2.5)

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  • Postedover 3 years ago
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'Group Not Found' error when renaming a Group (Telligent Enterprise 2.5)

This question has suggested answer(s)
91dave
Posted by
on Fri, Apr 9 2010 2:39 PM

Has anyone come across the following error? Here are the steps to replicate it.

  1. Create a new group
  2. Rename the group
  3. Click 'Save', at which point you are redirected back to the Group's page, but since the group has been renamed, the URL is no longer valid and the 'Group Not Found' error occurs.

This happens on an Out-The-Box install. Are there any known workarounds or hotfixes to this? Any help much appreciated :-)

DA
Verified Answer
  • Alex Crome
    Posted by
    on Mon, Apr 12 2010 1:59 PM
    Suggested Answer

    This has occurred because you've changed the url for the group as well as renaming the group.  To access the group you need to use the new url you provided when editing the group.
  • conradgoodenough
    Posted by
    on Tue, Apr 13 2010 5:35 PM

    Would you not expect the user be taken to the location of the new group rather than the location of a group that no longer exists?

    Just to be clear please can you confirm this is expected behaviour (I imagine a similar issue to the above):

    1. Create a new group located beneath the "Site Root" Parent Group.

    2. Save the group.

    3. Edit the new group's settings and change the Parent Group location from "Site Root" to a different group.

    4. Click save and you receive the 'Group Not Found' error.
All Replies
  • Alex Crome
    Posted by
    on Mon, Apr 12 2010 1:59 PM
    Suggested Answer

    This has occurred because you've changed the url for the group as well as renaming the group.  To access the group you need to use the new url you provided when editing the group.
  • conradgoodenough
    Posted by
    on Tue, Apr 13 2010 5:35 PM

    Would you not expect the user be taken to the location of the new group rather than the location of a group that no longer exists?

    Just to be clear please can you confirm this is expected behaviour (I imagine a similar issue to the above):

    1. Create a new group located beneath the "Site Root" Parent Group.

    2. Save the group.

    3. Edit the new group's settings and change the Parent Group location from "Site Root" to a different group.

    4. Click save and you receive the 'Group Not Found' error.