Telligent Enterprise

Telligent Enterprise
Find product documentation to help you install, configure, and administer Telligent Enterprise. Discuss and collaborate with other users as you create an internal-facing employee community.
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  • Wiki Page: Create a new blog

    In this Article Create a blog through a particular group Create a blog through group administration Related information We provide two ways to create a blog: through a particular group (for administrators or group owners) or through blog administration (only accessible by administrators). Create...
  • Wiki Page: How visitors are tracked

    By default, Telligent Enterprise: Tracks anonymous users by capturing IP addresses. This is most relevant for forum posts since this is usually the most active area of a community. Anyone with the Forum - Moderate permission can see the IP address of the person who posted each forum post. Writes...
  • Wiki Page: Ban or disapprove user accounts

    In this Article Ban or disapprove user accounts Hide a banned user's posts from other users When you change a user's account status from approved to banned or disapproved, you not only prevent the user from accessing your site, but you also ensure that as long as he/she uses the same email...
  • Wiki Page: Change a user's display settings

    In Telligent Enterprise 3.0, it is no longer optional to display user avatars. The Sort posts option has been removed from the Site Options tab. By default, all user accounts are created with default display properties that they can change directly on the site or you can change via the Control Panel...
  • Wiki Page: Change a user's email and contact settings

    In this Article Change basic email settings Change conversation and contact information settings Related information The email and contact settings that the user has access to via his/her Settings are available to you as an administrator in the Control Panel, thus overriding the user's settings...
  • Wiki Page: Membership points and member rankings

    In this Article Points calculation Factor values Related information The purpose of the Member Points System (MPS) is to help determine a member's reputation within a community. Since each community will probably want to reward members for different behavior, MPS has been simplified and made it...
  • Wiki Page: Group Permissions page

    The Permissions page is accessible through the group edit functionality. The page allows you to control the group user roles and assign privileges to the roles. You can modify the default permissions for the default roles; but we recommend that instead of changing the default permissions, you customize...
  • Wiki Page: User roles and permissions

    Roles and permissions determine the content users can see and the kinds of tasks they are allowed to perform within your Telligent Enterprise community. A role is, at its simplest, a group of permissions, customizable to your specific community. Each role can also have a role icon associated with it...
  • Wiki Page: Permissions defined

    The Site - Access Web Services and Group - Access Group Homepage permissions were removed in this release. Permissions can be granted to site-wide and group roles to control access to each area of the community. This document describes what each permission, if granted to a role, allows anyone...
  • Wiki Page: Group features

    The group functionality helps you organize your Web site's content and enhance communication between the members of your community. In this Article Parent/child group architecture Support for multiple instances of applications Topic-driven navigation architecture Administrative functions separated...
  • Wiki Page: Group roles

    If your group is of Joinless type, you do not need to manage membership because the group by definition has no members and all content is available to users based on site-wide roles, not group-level roles. Note : You must have the Group - Links widget loaded onto the page and configured with the Manage...
  • Wiki Page: Join post threads

    You may find that a topic has generated multiple posts in your forum. You can centralize the data from all of the posts by merging all of the threads into one post. You can also separate the merged posts at a later time if needed. To merge post threads: Open the post that you want to join in...
  • Wiki Page: Community Setup Guide

    When you set up your Telligent Enterprise community, you need to ensure that its structure matches the needs of the members and can provide you with the information you need to understand usage and performance. Before you walk through these steps to configure your community, you must first install Telligent...
  • Wiki Page: Customize code for embeddable forum threads

    In this Article User interface customizations Page URL and migration options Related information User interface customizations The embed code you use for embeddable forum threads allows you to customize the design or text of the elements generated by the embed script. The generated HTML code, CSS...
  • Wiki Page: Forms Authentication

    In this Article Install the Forms Authentication extension Forms Authentication extension configuration options We recommend using Forms Authentication if you are configuring Telligent Enterprise in an environment where members of the community are already authenticating against an existing application...
  • Wiki Page: Email integration

    Telligent Enterprise uses templates to send system emails or notifications to community users about ongoing activity in Telligent Enterprise - such as friendship requests and approvals, new accounts, password requests and changes and more. The email templates are contained in the emails.xml file which...
  • Wiki Page: Create a group

    To add a group to your community: Navigate to Control Panel > System Administration > Group Administration > Groups > New Group . Specify the name of the group in Name , which is the unique identifier to anyone who has permission to minimally see the group in any Group List...
  • Wiki Page: Customize with widgets

    In this Article What widgets are Controlling widgets Changing widgets Widget availability Related information Telligent Enterprise 3.0 approaches widgets from the concept of the Widget Studio - an environment in which you can completely customize any aspect of our widgets using upgrade-safe Platform...
  • Wiki Page: Configure the Featured Content widget

    In this Article Description Purpose Limitation Where it works Configuration Enable the widget Place and configure the widget Additional configuration options Layouts Wide (two-column) layout Medium (two-column, minimal space) layout Sidebar (one-column) layout Format size settings Difference between...
  • Wiki Page: Configure the Forum - Breadcrumbs widget

    Description Purpose Displays forums breadcrumbs. The breadcrumbs are normally at the top of the page and provide users a visual display of their location within the Web site. Each item in the breadcrumbs is a link to that forum page. Where this widget works This widget works on forum home pages...
  • Wiki Page: Configure the Forum - Capture Thread widget

    When you select the wiki in the drop-down and then click Capture , you're redirected to that wiki. The forum post title becomes the editable wiki page, and the forum post becomes an editable link to the forum post and its text is reproduced. Forum post Captured to wiki post Description Purpose...
  • Wiki Page: Configure the Forum - Email Subscriptions widget

    Description Purpose Displays a form that allows the user to manage his/her forum subscriptions. The form displays all the forums and the user's subscription status. To change the subscription status, click Yes or No in the Subscribe column. For example, if you want to email subscribe to the forum...
  • Wiki Page: Configure the Forum - Report Abuse widget

    Description Purpose Allows a user to send an email to the forum's moderator notifying him/her of abusive language or other content. Where it works This widget works on forum post pages. Configuration Enable the widget Navigate to Control Panel Dashboard > System Administration...
  • Wiki Page: Configure the Forum - Thread widget

    Description Purpose Displays the contents of a forum thread. Where it works This widget works on forum post pages. Configuration Enable the widget Navigate to Control Panel Dashboard > System Administration > Site Administration > Widget Studio > Enable/Disable widgets ...
  • Wiki Page: Configure the Forums - Browse Forums widget

    Description Purpose Lists the forums, their groups, their posts, and their latest posts so that you can select which one to read or respond to. Where it works This widget works on group and forum pages as well as forum post pages. Configuration Enable the widget Navigate to Control Panel...