Telligent Enterprise

Telligent Enterprise
Find product documentation to help you install, configure, and administer Telligent Enterprise. Discuss and collaborate with other users as you create an internal-facing employee community.
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  • Wiki Page: Specify who can log in

    In Telligent Enterprise 3.0, a user account can become locked out due to too many login attempt errors. You can change the number of login attempts, lockout period, or time in which login attempts occur in the configuration files. The Allow Banned User to Log in setting has been removed. To control...
  • Wiki Page: Blog comments per page

    You can control the number of blog comments that display per page when you access the Comments page. The items-per-page property is not global, but must be set for individual users. To set the blog comments per page setting: Navigate to Control Panel Dashboard > System Administration >...
  • Wiki Page: Create a new blog

    In this Article Create a blog through a particular group Create a blog through group administration Related information We provide two ways to create a blog: through a particular group (for administrators or group owners) or through blog administration (only accessible by administrators). Create...
  • Wiki Page: Avatars

    In Telligent Enterprise 3.0, code improvements were made to facilitate accessibility for avatars. Avatars can be used to allow your community members to uniquely identify each other beyond the username/display name. User avatars are displayed on each user's profile, in the activity stream, and...
  • Wiki Page: How visitors are tracked

    By default, Telligent Enterprise: Tracks anonymous users by capturing IP addresses. This is most relevant for forum posts since this is usually the most active area of a community. Anyone with the Forum - Moderate permission can see the IP address of the person who posted each forum post. Writes...
  • Wiki Page: Registration experience

    In Telligent Enterprise 3.0, the Allow Banned Users to Log in setting was removed. If your community is configured to handle registration and authentication by itself (i.e., not integrated with other applications or with Windows Active Directory to provide authentication), and if you make no other...
  • Wiki Page: Add a user account

    If you are using internal Forms Authentication for your community (i.e., not integrating with another application that will handle authentication), you can easily create new users through the Control Panel Dashboard. Be sure to configure your membership rules (including username and password minimum...
  • Wiki Page: Ban or disapprove user accounts

    In this Article Ban or disapprove user accounts Hide a banned user's posts from other users When you change a user's account status from approved to banned or disapproved, you not only prevent the user from accessing your site, but you also ensure that as long as he/she uses the same email...
  • Wiki Page: Change a user's account

    In this Article Change a username Change a password View and change a user role Change other user account settings Change a user's sign-in information (username and password), any site or profile settings for a user, or change the roles to which the user is assigned. Change a username Navigate...
  • Wiki Page: Change a user's display settings

    In Telligent Enterprise 3.0, it is no longer optional to display user avatars. The Sort posts option has been removed from the Site Options tab. By default, all user accounts are created with default display properties that they can change directly on the site or you can change via the Control Panel...
  • Wiki Page: Change a user's email and contact settings

    In this Article Change basic email settings Change conversation and contact information settings Related information The email and contact settings that the user has access to via his/her Settings are available to you as an administrator in the Control Panel, thus overriding the user's settings...
  • Wiki Page: Delete a role

    You can only delete roles that you have created, not any of the system-provided roles. Use caution when deleting a role since you can leave a user with no permissions. Note that basic, out-of-the-box roles (Administrator, Moderators, Everyone, Registered Users) cannot be deleted, and the Delete button...
  • Wiki Page: Search for a user in Control Panel

    To find a particular user to manage on the Control Panel: Navigate to the Control Panel Dashboard > System Administration > Membership Administration > Members and Roles > Manage Users page: Enter your search criteria in the Search field. You can use * and % characters as wild...
  • Wiki Page: Control user posting performance

    In Telligent Enterprise 3.0, the Control Panel Manage ranks tab sets ranks on the basis of points rather than posts. Consequently, users might find that they have higher ranks due to this change. For example, a rank that ranged between 10 to 50 posts prior to Telligent Enterprise 3.0 would now be changed...
  • Wiki Page: Customize a user rank

    You can customize a user rank so Telligent Enterprise displays the name of the rank a user has attained, or the avatar associated with the user ranking. Telligent Enterprise 3.0 bases points based on values assigned to actions, not to number of points. To customize a user rank: Navigate to Control...
  • Wiki Page: Membership points and member rankings

    In this Article Points calculation Factor values Related information The purpose of the Member Points System (MPS) is to help determine a member's reputation within a community. Since each community will probably want to reward members for different behavior, MPS has been simplified and made it...
  • Wiki Page: Updating your community membership points

    In this Article Sites with fewer than 25,000 posts Sites with more than 25,000 posts Telligent Enterprise supports two ways to update a new or existing community's membership points. Sites with fewer than 25,000 posts For sites that have fewer than 25,000 posts, you can update the membership...
  • Wiki Page: Group Options page

    In this Article Edit or move a group in Group Options Group contact form The Group Options page is accessible through Group Administration. The Group Options page controls the basic group properties, such as group name and description, as well as: Group avatars Parent group Group type Enable...
  • Wiki Page: Email digest

    In this Article Email Digest capabilities Email clients supported, partially supported, or not supported Email clients which are recommended and fully supported Email clients which are also supported Email clients which are not officially supported Related information In Telligent Enterprise 3.0, the...
  • Wiki Page: Group Permissions page

    The Permissions page is accessible through the group edit functionality. The page allows you to control the group user roles and assign privileges to the roles. You can modify the default permissions for the default roles; but we recommend that instead of changing the default permissions, you customize...
  • Wiki Page: User roles and permissions

    Roles and permissions determine the content users can see and the kinds of tasks they are allowed to perform within your Telligent Enterprise community. A role is, at its simplest, a group of permissions, customizable to your specific community. Each role can also have a role icon associated with it...
  • Wiki Page: Permissions defined

    The Site - Access Web Services and Group - Access Group Homepage permissions were removed in this release. Permissions can be granted to site-wide and group roles to control access to each area of the community. This document describes what each permission, if granted to a role, allows anyone...
  • Wiki Page: Add or remove a group member

    In this Article Add a member Add a role as a group member Invite a user Invite a user by user name Invite a user by email address Remove a group member In order to add a user as a member of a group, the user must first be created in the community . You can add a role as a group member . You can...
  • Wiki Page: Group features

    The group functionality helps you organize your Web site's content and enhance communication between the members of your community. In this Article Parent/child group architecture Support for multiple instances of applications Topic-driven navigation architecture Administrative functions separated...
  • Wiki Page: Group membership functionality

    In this Article Telligent Enterprise roles can be added as group members LDAP groups can be added as group members An LDAP group can be mapped to a Telligent Enterprise role Membership can be managed through the RESTv2 API Telligent Enterprise roles can be added as group members You can assign...