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You can customize the experience of any new member whether your community allows visitors to register as members or you're integrated with another application or with Windows Active Directory to create new accounts. Remember that making changes to these settings do not affect any existing users.

Configure new user default friendships and moderation

To configure the new user default user friends and the welcome conversation message:

  1. Navigate to Control Panel Dashboard > System Administration > Membership Administration > Configuration > Account Settings > New User Experience.

     
  2. If you want every new user to be a friend with one or more existing members of your community (such as your community manager), add them to Default new user friends.
  3. Unless you want to keep all site content unmoderated, we recommend that you leave New User moderation level set at User is moderated. If you change this setting to User is not moderated (unless you change this setting for a particular user) - even if an application is moderated - any user will be able to post content without that content first being approved by a moderator.

Configure new user conversation and email messages

There are four messaging options for new users:

    Conversation message

    1. If you make no changes to the defaults on the New User Experience page, we send a welcome conversation message from the admin to each new member of the community. You can disable this by setting Deliver welcome message to No.
    2. Change whom the welcome message is sent from by specifying any existing community member in Welcome message from.
    3. Customize the subject line of the welcome conversation message by changing the Welcome message subject.
    4. Customize the body of the welcome conversation message in Welcome message body.

      We provide three variables that you can choose to include within the text of the message and prior to the send of the conversation message, they are replaced with:

      • {0} = Username of new community member
      • {1} = Edit your profile link to the user's Edit Profile page (~/user/EditProfile.aspx?ReturnUrl=/members/<username>/default.aspx)
      • {2} = Profile link to user's public profile page (~/members/<username>/default.aspx)
    5. Click Save. It may take up to 15 minutes for the changes to take effect.

    Welcome email

    This email is sent to a user upon his/her acceptance as a member of the community. The text can be changed in the ~languages\<your language>\emails\newuser_accountcreated.xml file. There is more information on modifying email templates.

    Welcome message displaying after new user joins site

    This is the welcome message that displays on the site after a new user joins. This message is changed in two parts:

    • First, change message ID 24 in this file: ~/languages/<your language>/messages.xml
      <message id="24">
        <title>Welcome!</title>
        <body>Your account has been created and you are signed in. Congratulations! &lt;br/&gt;&lt;br/&gt;You’re now ready to meet like-minded community members and start participating in valuable conversations.</body>
      </message>
    • Second, change the message in ~/languages/<your language>/Resources.xml under CreateNewAccount_NewUserMessage:
     &lt;resource name = "CreateNewAccount_NewUserMessage">{0} While browsing the community, don’t forget to visit your {1}, which you can customize to include the information that is most important to you. Be sure to {2} to introduce yourself to the community.&lt;br/&gt;&lt;br/&gt;Happy connecting!</resource>

    The numerical variable values for this part of the message can be found here.

    Invitation-only community welcome page

    For invitation-only ("members-only") sites, you can set a special default login page for members.