In Telligent Enterprise 3.0, email template text files have been converted to XML files. They are located in both the Web Languages/en-us/emails folder and in the Job Scheduler Languages/en-us/emails folder. You need to make any updates to a template in both places. A mapping from the 2x template files to the 3.0 files can be found here. If you need help applying changes to 2.x template changes to the 3.0 templates, see this page.

When you change an email template, you need to recycle the site's app pool and restart Job Scheduler for the change to take effect.

All of the emails sent out by the Telligent Enterprise can be customized, both in how they look and what information they contain.

In the email templates, tokens are used to specify information. When the email is sent, the tokens are replaced by the correct values they represent (e.g., $post.Subject -> "Subject of blog post").

Changing an email template

  1. Navigate to the email template folder.
  2. Open the template file you want to edit in a text editor. 
  3. Email documentation can be viewed on the site by navigating to Control Panel > System Administration > Site Administration > Setup > Email Settings tab. Click the API Documentation link to see what tokens are available, their methods, and what they return. Many tokens are the same as the widget tokens along with several unique to email.