You can mute or unmute discussion threads either from your Telligent Enterprise site or by email.
Muting a thread prevents the user from receiving further emails
about the thread. (This option can be reversed to start receiving
Subscribing to a
forum causes the user to be emailed any new threads or replies in the
forum. In an active forum, a user can
quickly get bogged down with emails about the forum, or a runaway thread can fill
his or her inbox very quickly with updates. Thus, Telligent Enterprise offers an option to mute a thread.
you're subscribed to a forum, you're subscribed to all of its threads
by default. Muting allows you to stop email updates about individual
threads you don't care about, like an opt-out option.
You can mute a thread on the forum's Web site or by email.
When you view a thread in a subscribed forum, the Options list appears.
Click Mute thread to prevent subsequent replies being sent to your email address. Note:
If a reply is posted before you mute the thread, but the reply email
wasn't yet received, you will receive that reply message.
After you mute a thread, the Options box will change to show an Unmute thread option as in the following screen shot. (Click this link to begin receiving update emails again.)
you receive a thread update email, the message contains a link to mute
the thread - similar to the following screen shot.
Clicking the link will take you to the forum's site; mute the
corresponding thread, and show a confirmation of the change.
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