In this Article

After you have installed, upgraded, or moved Telligent Enterprise to another server, you may encounter configuration issues that prevent you to successfully open the application. 

Stage 1 - error message

What happens when you go to http://yoururl.com/ (that is, the home page of your site)?

  1. Get a page full of markup such as the following: 
    <%@ Page  %>

    <%-- 

    This page is a placeholder for URL rewriting.

    --%>
  2. Page Not Found (404) error - go to Stage 2.

Stage 2 - default document

What happens when you go to http://yoururl.com/default.aspx instead of http://yoururl.com?

  1. See the home page or a different error page - Set a default document.

  2. Page Not Found error - Go to Stage 3.

Stage 3 - static content

What happens when you visit http://yoururl.com/error.htm?

  1. Page saying "Sorry, there was a problem with your last request!" - Enable/Install ASP.NET.

  2. Page full of markup - Enable/Install ASP.NET.

  3. Page Not Found error (404 error) - Set File permissions page.

  4. Blank page - go to Stage 4.

Stage 4 - seek further help

  1. Search forums.

  2. Submit support ticket.