After you have installed, upgraded, or moved Telligent Enterprise to another server, you may encounter configuration issues that prevent you to successfully open the application.
Stage 1 - error message
What happens when you go to http://yoururl.com/ (that is, the home page of your site)?
- Get a page full of markup such as the following:
<%@ Page %>
This page is a placeholder for URL rewriting.
- Page Not Found (404) error - go to Stage 2.
Stage 2 - default document
What happens when you go to http://yoururl.com/default.aspx instead of http://yoururl.com?
See the home page or a different error page - Set a default document.
Page Not Found error - Go to Stage 3.
Stage 3 - static content
What happens when you visit http://yoururl.com/error.htm?
Page saying "Sorry, there was a problem with your last request!" - Enable/Install ASP.NET.
Page full of markup - Enable/Install ASP.NET.
Page Not Found error (404 error) - Set File permissions page.
Blank page - go to Stage 4.
Stage 4 - seek further help
- Submit support ticket.