Wherever you are, as long as you have your mobile phone, you can remain connected to your employee community using Telligent Enterprise Mobile. This article steps you through how to view content and describes the sign-in process, which you may not encounter during your mobile experience if sign-in is not required to interact with the community.
Sign in and sign out
Sign in using your community credentials
You may or may not have to sign into the community before viewing content or contributing.
Click in the Sign in, enter your user name and password. (The field is case-sensitive.)
If you successfully sign in, you see the list of options available in your community.
If you enter your user name or password incorrectly, you see an error in red at the top of the page. Try signing in again and if you still have trouble, contact the site administrator.
You may be locked out of the site if you enter an incorrect password too many times.
Sign in using social network credentials - 4.0
In Telligent Enterprise Mobile 4.0, you can sign into the mobile site using social network credentials from Facebook, Twitter, LinkedIn, and/or Salesforce, depending upon the setup of your community. If you have the capability to sign in using one of these social networks, your login screen will resemble the following one.
Click the appropriate client and use your previously existing account for the client to sign into Telligent Enterprise Mobile.
Sign in using your email address - 4.0
You can use the email address assigned to your Telligent Enterprise username to log into Telligent Enterprise Mobile 4.0.
- Click the Email address option, as shown in the previous screen capture.
- Enter your email address and password.
- Click Sign in.
Sign in using Single Sign On (SSO)
You can sign into Telligent Enterprise Mobile and sign into your full site community at the same time when you use SSO. This is a cookie authentication that stores your credentials for use in both sites. Once SSO is configured on your community's mobile site, simply sign into the mobile site and you will automatically be signed into the full site.
Sign out of Telligent Enterprise Mobile
To sign out of the community on your mobile phone:
Navigate to the Home page. Click Sign out.
When you click Activity from the landing page via your mobile phone, you see a list of all the activities that have most recently occurred within the community. From here, you can click My Activity to see your own activity, or All to see that of the entire community.
Your activity
All activity
The list includes all types of interactions with the community - including new content added, posts and comments made, and status messages posted. You see content that is intended for community-wide consumption (via joinless groups for example), and content that is limited based on who you are connected to and the groups to which you belong. You see activities that are initiated by people you are connected to by following, friendship, or group membership.
You can scan the list and click View more to scroll through the activity list until you find content or a person you are interested in viewing. Activities generally include:
- Avatar and username of the person who initiated the activity
- Action taken
- Content title
- Application in which the content lives
You have a few options to choose from:
- View the content
- View all content within a particular application
- View all activity for the author of the content
- View status messages only
View content
Activities that involves content in the community include:
- New blog post
- New blog comment
- New wiki page
- Edited wiki page
- New forum thread
- Reply to forum thread
- New file posted
- New comment on a file
You can view the content directly by clicking on the content title within the activity message.
The post and its replies or comments appear.
You can view the content in its entirety and add your own reply or comment. You also have the option to navigate to the blog, wiki, gallery, or forum in which the content resides to view all the content in that application. Simply click on the navigation button labeled with the name of the blog, wiki, gallery or forum.
View all content within a particular application
Instead of directly viewing content that was recently updated (for example, a blog post someone just posted), you have the option to navigate directly to a listing of:
- All blog posts within a particular blog
- All forum threads within a particular forum
- All wiki pages within a particular wiki
- All files within a particular gallery
Within the activity message, click on the title of the blog, forum, wiki, or file.
Once you are within a particular application, you can view all the recent contributions (using View More to expand the list), click to view particular content, or navigate to the group in which the application lives.
You can alternatively navigate to all activities within a particular application if you know the group where the application lives.
View all activity for the author of content
From the activity list, you can click on an author's avatar or username to navigate directly to a list of that user's recent activity and his or her latest status message.
The activity appears.
From here, you can navigate to the full list of your friends by clicking the People button in the navigation bar.
Alternatively, you can navigate directly to your list of friends via the Friends button inside the People screen.
View status messages
In the activity window, you can view your own activity or that of all users - including their status messages.
The screen opens to show your own activity. Click All to view status from the whole community.
Filter status messages - 2.0
In the Activity screen, on the All list, click the Filter by drop-down list. A list of groups appears. (Note: This feature is not part of Telligent Enterprise Mobile 4.0.)
Select a group (such as Public Open). The group's activity appears.
You now see the most recently posted status messages and can post your status, reply to a status message, or click on the name of the contributor to view all of his/her recent community activities.
Access the full Web site on your mobile phone
If you need to access capabilities of the community that are not available yet from your mobile phone, you can click the Full Site button in the lower-right corner of any page.