The Installation Guide walks you step-by-step through a new installation, an upgrade from a previous version of the Telligent Evolution platform, or an upgrade from Community Server 2008+ or Community Server Evolution 1.0. Once you install the platform, you can set up your community using the Community Setup Guide, which includes authentication, integration for LDAP or Active Directory and other common enterprise applications.

Configuring the environment

The Telligent Evolution platform is built on Microsoft's .NET platform. It has both software and hardware requirements to provide optimal experience and performance.

Topology descriptions, layouts, and specifications

The Telligent Evolution platform can scale and grow based on the demands of your community. If you are unsure of what you'll expect in terms of page views/month for your community, we can assist you in a planning/strategy session to recommend a configuration appropriate for you based on your goals and growth expectations. We have outlined recommended topologies and server configurations here based on five ranges of monthly page views (for Telligent Community) or number of employees (for Telligent Enterprise): 

Note: Page views are defined as any URL request for service via the Telligent platform including content (e.g., views to a blog or to a forum thread); files (e.g., files served out of the Telligent media gallery; RSS requests, and Platform API calls.)

Topology for less than 1 million page views/month (or less than 2,000 employees)

Description of this topology

The Telligent Evolution platform resides on a dual cluster behind a load-balancer and a firewall, with a single dedicated database with a cold fail-over strategy.

  • Search must be running on one of the Telligent platform Web servers.
  • When greater than one physical application server is used, one of the two servers must be running the Telligent Task service if no dedicated background server is available.

For web and database server specifications and configurations, see Supported disk space, memory, and CPU specifications.

Topology for 1 million to 3 million page views (2,000 to 25,000 employees)

Description of this topology

This is a highly recommended network topology because Telligent Analytics and Telligent Search and Tasks are isolated for fault tolerance and scalability.

For web and database server specifications and configurations, contact Telligent.

Topology for 3 million to 8 million page views (25,000 to 50,000 employees)

Description of this topology

This configuration adds fault tolerance to the network appliances (load-balancer and firewall) and to the production database for hot fail-overs with SQL Server database clustering. Telligent Tasks and Telligent Search are run on separate dedicated servers.

For web and database server specifications and configurations, contact Telligent.

Topology for 8 million to 400 million page views (50,000+ employees)

Description of this topology

This configuration introduces a content distribution network (CDN), dedicated/distributed file replication for the application servers, distributed search and data caching, and mirrored, clustered for all database activity.

For web and database server specifications and configurations, contact Telligent.

Over 400 million page views

Requires additional hardware and custom configurations. Please contact us to discuss how our system fits your needs.

Now, install or upgrade your community:

  1. Install a new community
  2. Upgrade your existing community built on the Telligent Evolution platform
  3. Upgrade your existing community built on Community Server or Community Server Evolution